PL Shipping & Returns – Wysyłka/Zwroty

 SHIPPING & RETURNS

We ship packages no later than 24 hours from receipt of payment. Below are the estimated delivery times once orders are dispatched.

European Union – 3-5 business days – €6.00

International/outside of the EU – 7-21 business days* – €10.00

Standard Shipping: EU – €6.00 / Int’l – €10.00- Our primary method packaging and delivery. Seeds are placed in a crush-proof container inside a standard plain envelope. No tracking information is kept and no signatures are required.
Stealth Shipping: EU – €12.00 / Int’l – €20.00-  Secure and secretive. Stealth delivery is more discreet/stealthy than the standard method. Stealth shipping uses a variety of methods where the seeds that are shipped, are hidden discreetly in an unrelated item. This requires extra processing time and costs, hence the extra fee. Stealth packages are often sent with a tracking code (though not always for lower value orders) which will be available in your account area after you have completed the order and it has been dispatched.
Guaranteed Stealth Shipping: EU – €20.00 / Int’l – €25.00 – This is sent using the same secretive packaging techniques, hidden in something completely unrelated. The level of shipping is exactly what it says – guaranteed! All orders are sent with a tracking code for added reassurance. Our tracking systems mean that your package may require a signature when it arrives. In most countries this is not essential so if you want the security of guaranteed shipping but not to sign for it, just add a note in the comments box when checking out to let us know. If for any reason items sent with guaranteed shipping do not show as delivered within the 25 working day timescale these will be re-sent at no cost. Please note that this will not apply if the shipping information supplied by you when you ordered was incorrect.

NOTE: Free shipping for all standard orders over €100!

Spend over €100 and Stealth shipping is free, and Guaranteed Stealth is just €10.00. 
Spend over €150 and Stealth shipping is free, with Guaranteed Stealth just €5.00 extra.
Spend over €250 and all shipping is completely free.  

*Orders may take up to 21 business days on rare occasions depending on locations and other factors beyond our control (i.e. force majeure), though on average we anticipate them to take 5-8 days. We ship worldwide. Please check your local laws before placing any orders!

We will notify you via e-mail once your order has been shipped.

Any questions about shipping? Write us at info@dragonseeds.nl

DELIVERY TIMES

  • If you are in the EU, orders are sent First Class signed for or Special Delivery by standard post. Items should be delivered within 15 working days, however 4-7 days is the norm.

  • Outside the EU, items are sent via international mail, Signed for International or International Tracked. Packages sent worldwide can take up to 25 working days, but they usually arrive within 6-12 days.

RETURNS POLICY

We send all orders in protective envelopes and stealth items are sent inside an unrelated product to make them even safer. If, however, your seeds do not arrive in perfect condition, you must inform us within 7 days of receipt. Please keep all the packaging and be aware we will need to see a clear photo of the damaged goods in their original packaging. Once we have received this information and we agree it was damaged on route we will dispatch a replacement order the same day free of charge. Please note that our seeds are fresh, hand selected, premium products, but they are still a 100% natural product and as such, if you are fortunate enough to live in an area where it is 100% legal to germinate these, we cannot guarantee all items will do so.

We do not offer returns on products under any other circumstance.

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